Instructions
CCM’s Compliance Program (see the Compliance Policy and Procedure Manual 2025) is committed to maintaining compliance with applicable federal, state, and local laws, rules, and regulations as well as healthcare industry standards and ethical standards of business conduct.
Executives/Board of Directors/Employees/Interns/Vendors and/or Contracted Staff/Volunteers who have knowledge of actual or suspected violations of law or agency policy, operating procedures or conduct, which might reasonably constitute fraud, waste, abuse, corruption or misconduct must report what they know as soon as possible, to the Chief Operations Officer and/or the Chief Executive Officer.
Please complete the form below if you suspect any non-compliance. Please note that the report is anonymous and confidential. However, if you wish to be contacted regarding the outcome of the investigation please include an email address. If you do so, the report will not be anonymous.
Please be aware that the form below is intended for Medicaid non-compliance and HIPAA non-compliance report only. Complaints reported through this portal other than Medicaid non-compliance and HIPAA non-compliance will not be addressed. For any complaint against or feedback to staff or CCM, please download, complete and send the CCM Compliment and Complaint Form to dbrooks@ccmnyc.org or call Douglas C. Brooks, President and Chief Executive Officer at 718-802-0666.
Please also feel free to contact Douglas C. Brooks if you have any compliance questions or concerns.